Shipping policy

Lucid Willow Shipping Policy

Processing Time:

• Orders are processed within 1-3 business days (excluding weekends and holidays).

• You’ll receive a confirmation email with tracking once your order ships.

Shipping Rates & Delivery:

• Free Standard Shipping on orders over $30 to the contiguous 48 states (US)

• Standard Shipping on orders under $30 and Expedited Shipping rates will be calculated at checkout.

• Standard Shipping estimated delivery: 5-8 business days.

• Expedited Shipping estimated delivery: 3-5 business days.

Delivery times are estimates and may vary by location or carrier delays.

Shipping Destinations:

• We ship to the contiguous 48 states only.

• International shipping is not available at this time.

Address Changes:

• Please double-check your address before ordering. Contact info@lucidwillow.com immediately for changes. Changes cannot be guaranteed after processing.

Lost or Damaged Packages:

• Lucid Willow is not responsible for lost, stolen, or damaged packages. Contact the carrier directly with your tracking number if issues arise.

Return Shipping:

• See our Return Policy page for details on returns, exchanges, and refunds.

Questions? Contact us at info@lucidwillow.com

Thank you for shopping with Lucid Willow — have a magical day! ✨