Refund policy
Lucid Willow Return & Refund Policy
At Lucid Willow, your satisfaction is our priority. We handle all returns on a case-by-case basis to ensure fair and timely resolutions for all parties. If you are unhappy with an item, please contact us and we will work with you to find a solution.
Return & Refund Guidelines:
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Returns are accepted within 30 days of the purchase date.
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Customers are responsible for return shipping costs.
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No restocking fees will be charged.
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Sale items are considered final unless otherwise approved during the return review process.
To initiate a return or discuss a resolution, please contact us at info@lucidwillow.com. We strive to respond promptly and work toward a fair outcome for every situation.
Thank you for shopping with Lucid Willow! ✨
